Guaranteed Customer Satisfaction
We are here to look after all your needs and to make the fulfillment of orders as easy and painless as possible.
Price Promise
Our prices are regularly checked against our competitors' to ensure we offer value for money. If any have escaped our notice, we will beat any price you have for the same product, so why not call us now!
Free Delivery
The price you see is the price you pay, all orders are Delivered Free of standard UK mainland carriage, (excludes Highlands, Islands, Eire & Northern Ireland). Some products are available with special priority delivery, if you have a specific delivery requirement please contact us.
Returns
If within 7 Days of receiving the products, you decide they are not what you expected, just contact us and we will arrange collection and credit*. The only thing we ask is the goods are well wrapped to ensure they remain in a saleable 'as new' condition and you cover the cost of transport in both directions.
* Excludes made-to-order products, if in doubt please ask.
Delivery / Lead Times
Lockers and flooring are usually available in 5-10 working days and Changing room benches in 15 working days, although we do stock some of the popular sizes and colours for Next Day delivery if ordered before Midday. If you have an urgent or specific delivery date to meet, please contact us before ordering and we will try our best to make it happen.
Warranty
All our products carry a minimum 12 months warranty, some items have up to 5 years warranty, if you need specific warranty period please do not hesitate to ask us.
Committed to Customer Service
We are committed to providing the best advice and quality products at the lowest prices, because we want you to want to buy from us again and again.
We will acknowledge your order after receipt (normal working hours Mon-Fri 8:30-17:30) with a confirmed cost / anticipated delivery date. If this is not acceptable, contact us by return and we will try to resolve any issues to your full satisfaction and if we cannot, you can cancel your order without charge.
We Promise
We will respond to your enquiries promptly and efficiently.
We will keep you informed.
We will treat you with
We will check you are happy with your goods after you have received them.
If we cannot answer your question or source your requirements, we will find someone who can.
If you need a site visit our experienced advisors will be happy to provide a free, no obligation site assessment.
If you are not sure how to assemble them we have experienced fitters available to do this for you if you wish (additional costs apply).
We Value Your Feedback
Our customers are the most important part of our business; without you we are nothing, we value your enquiries and would welcome any feedback you may have which would help us to improve our service.